Complaints Procedure

In line with England Netball policy, Gloucestershire Netball is committed to creating and maintaining the safest possible environment for adults, children and young people to participate in Netball and recognises its responsibility to promote a safe environment for any concerns to be reported without fear of reprisal. Gloucestershire Netball is committed to ensuring the maximum enjoyment of Netball to all players, coaches, volunteers and other stakeholders.

There may be occasions where this enjoyment and experience does not meet the expectations of the individual and a complaint is made. Complaints will be viewed by Gloucestershire Netball as an opportunity to review situations and procedures as part of the Complaints Procedure.

A copy of the Complaints Procedure is available on request from the Chair or Hon Secretary.